True Story at Denver Airport
True Story at Denver Airport
An award should go to the United Airlines gate agent in
Denver for being smart and funny, while making her point, when
confronted with a passenger who probably deserved to fly as cargo. A
crowded United Airlines flight was canceled. A single agent was
rebooking a long line of inconvenienced travelers. Suddenly an angry
passenger pushed his way to the desk. He slapped his ticket on the
counter and said "I HAVE to be on this flight and it has to be FIRST
CLASS." The agent replied, "I am sorry, sir. I'll be happy to try to
help you, but I've got to help these folks first, and I'm sure we'll be
able to work something out." The passenger was unimpressed. He asked
loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY
IDEA WHO I, AM" Without hesitating, the agent smiled and grabbed her
public address microphone, "May I have your attention please," she
began, her voice heard clearly throughout the terminal. "We have a
passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can
help him find his identity please come to Gate 14." With the folks
behind him in line laughing hysterically, the man glared at the United
agent, gritted his teeth and swore "F***You!". Without flinching, she
smiled and said, "I'm sorry, sir, but you'll have to get in line for
that too.
Denver for being smart and funny, while making her point, when
confronted with a passenger who probably deserved to fly as cargo. A
crowded United Airlines flight was canceled. A single agent was
rebooking a long line of inconvenienced travelers. Suddenly an angry
passenger pushed his way to the desk. He slapped his ticket on the
counter and said "I HAVE to be on this flight and it has to be FIRST
CLASS." The agent replied, "I am sorry, sir. I'll be happy to try to
help you, but I've got to help these folks first, and I'm sure we'll be
able to work something out." The passenger was unimpressed. He asked
loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY
IDEA WHO I, AM" Without hesitating, the agent smiled and grabbed her
public address microphone, "May I have your attention please," she
began, her voice heard clearly throughout the terminal. "We have a
passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can
help him find his identity please come to Gate 14." With the folks
behind him in line laughing hysterically, the man glared at the United
agent, gritted his teeth and swore "F***You!". Without flinching, she
smiled and said, "I'm sorry, sir, but you'll have to get in line for
that too.
Re: True Story at Denver Airport
Originally posted by GRSiK26
An award should go to the United Airlines gate agent in
Denver for being smart and funny, while making her point, when
confronted with a passenger who probably deserved to fly as cargo. A
crowded United Airlines flight was canceled. A single agent was
rebooking a long line of inconvenienced travelers. Suddenly an angry
passenger pushed his way to the desk. He slapped his ticket on the
counter and said "I HAVE to be on this flight and it has to be FIRST
CLASS." The agent replied, "I am sorry, sir. I'll be happy to try to
help you, but I've got to help these folks first, and I'm sure we'll be
able to work something out." The passenger was unimpressed. He asked
loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY
IDEA WHO I, AM" Without hesitating, the agent smiled and grabbed her
public address microphone, "May I have your attention please," she
began, her voice heard clearly throughout the terminal. "We have a
passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can
help him find his identity please come to Gate 14." With the folks
behind him in line laughing hysterically, the man glared at the United
agent, gritted his teeth and swore "F***You!". Without flinching, she
smiled and said, "I'm sorry, sir, but you'll have to get in line for
that too.
An award should go to the United Airlines gate agent in
Denver for being smart and funny, while making her point, when
confronted with a passenger who probably deserved to fly as cargo. A
crowded United Airlines flight was canceled. A single agent was
rebooking a long line of inconvenienced travelers. Suddenly an angry
passenger pushed his way to the desk. He slapped his ticket on the
counter and said "I HAVE to be on this flight and it has to be FIRST
CLASS." The agent replied, "I am sorry, sir. I'll be happy to try to
help you, but I've got to help these folks first, and I'm sure we'll be
able to work something out." The passenger was unimpressed. He asked
loudly, so that the passengers behind him could hear, "DO YOU HAVE ANY
IDEA WHO I, AM" Without hesitating, the agent smiled and grabbed her
public address microphone, "May I have your attention please," she
began, her voice heard clearly throughout the terminal. "We have a
passenger here at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can
help him find his identity please come to Gate 14." With the folks
behind him in line laughing hysterically, the man glared at the United
agent, gritted his teeth and swore "F***You!". Without flinching, she
smiled and said, "I'm sorry, sir, but you'll have to get in line for
that too.
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