new atm drive thru procedures
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Joined: Oct 2002
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From: Tampa,FL
new atm drive thru procedures
Please note that the HSBC Bank is installing new "Drive-through" teller
machines. Customers will be able to withdraw cash without leaving their
vehicles. To enable customers to use this new facility the following
procedures have been drawn up. Please read the procedure that applies to
your own circumstances (i.e.MALE or FEMALE) and remember them when you use
the machine for the first time.
MALE PROCEDURE * 1 Drive up to the cash machine. * 2 Put down your car
window. * 3 Insert card into machine and enter PIN. * 4 Enter amount of
cash required and withdraw. * 5 Retrieve card, cash and receipt. * 6 Put
window up. * 7 Drive off.
FEMALE PROCEDURE: * 1 Drive up to cash machine. * 2 Reverse back the
required amount to align car window to machine. * 3 Set parking Brake, put
the window down. * 4 Find handbag, remove all contents on to passenger seat
to locate card. * 5 Turn the radio down. * 6 Attempt to insert card into
machine. * 7 Attempt to insert card into machine. * 8 Open car door to allow
easier access to machine due to its excessive distance from the car. * 9
Insert card. * 10 Re-insert card the right way up. * 11 Dig through handbag
to find diary with your PIN written on the inside back page. * 12 Enter
PIN. * 13 Press cancel and re-enter correct PIN. * 14 Enter amount of cash
required. * 15 Check make up in rear view mirror. * 16 Retrieve cash and
receipt. * 17 Empty handbag again to locate wallet and place cash inside. *
18 Place receipt in back of checkbook. * 19 Re-check make-up again * 20
Drive forward 2 feet. * 21 Reverse back to cash machine. * 22 Retrieve card.
* 23 Re-empty hand bag, locate card holder, and place card into the slot
provided. * 24 Give appropriate one-fingered hand signal to irate male
drivers queuing behind. * 25 Restart stalled engine and pull off. * 26 Drive
for 2 to 3 miles. * 27 Release Parking Brake.
machines. Customers will be able to withdraw cash without leaving their
vehicles. To enable customers to use this new facility the following
procedures have been drawn up. Please read the procedure that applies to
your own circumstances (i.e.MALE or FEMALE) and remember them when you use
the machine for the first time.
MALE PROCEDURE * 1 Drive up to the cash machine. * 2 Put down your car
window. * 3 Insert card into machine and enter PIN. * 4 Enter amount of
cash required and withdraw. * 5 Retrieve card, cash and receipt. * 6 Put
window up. * 7 Drive off.
FEMALE PROCEDURE: * 1 Drive up to cash machine. * 2 Reverse back the
required amount to align car window to machine. * 3 Set parking Brake, put
the window down. * 4 Find handbag, remove all contents on to passenger seat
to locate card. * 5 Turn the radio down. * 6 Attempt to insert card into
machine. * 7 Attempt to insert card into machine. * 8 Open car door to allow
easier access to machine due to its excessive distance from the car. * 9
Insert card. * 10 Re-insert card the right way up. * 11 Dig through handbag
to find diary with your PIN written on the inside back page. * 12 Enter
PIN. * 13 Press cancel and re-enter correct PIN. * 14 Enter amount of cash
required. * 15 Check make up in rear view mirror. * 16 Retrieve cash and
receipt. * 17 Empty handbag again to locate wallet and place cash inside. *
18 Place receipt in back of checkbook. * 19 Re-check make-up again * 20
Drive forward 2 feet. * 21 Reverse back to cash machine. * 22 Retrieve card.
* 23 Re-empty hand bag, locate card holder, and place card into the slot
provided. * 24 Give appropriate one-fingered hand signal to irate male
drivers queuing behind. * 25 Restart stalled engine and pull off. * 26 Drive
for 2 to 3 miles. * 27 Release Parking Brake.
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