DEAD ON! :YEAH

So sic of businesses and their excuses... If the business has an email availiable on their site or anything else as a way to contact the business then on business days it should be checked daily and responded to in a timely matter. Next day at the latest.. If they can't handle that, then hire somebody. If not expect to get bashed and labled as bad customer service, reguardless of how good of a guy someone is, it's not a free pass to have garbage customer service.

 

Me and Ryan communicate and hang out every week I'll tell him some chump is calling him a thief on SL... not cool

 

Dude you have no idea what your talking about. If you read the thread about Full throttle you would know what happened and this is not the same. Ok Inolen since you have no problems with people destroyuing your stuff....go ahead and send me you rear master cylinder....I will send you the one Bill installed that adapter on.....See how much you like using your rear brake with a master cylinder that is busted up inside due to his brake adapter. A master cylinder that will not seal anymore....A master cylinder that cost 100.00 to replace.......All good though huh....Get your story straight !

 

That would be awesome.....whats not cool is him taking my money and not sending out the part...or even a reply telling me its on the way....But if you do have his number I beg you to call him....please I just want to get the part and be done with this bullshit

 

+1

Do your ****** job stuntex... no excuses..

 

You're acting like Ryan is out advertising this product constantly, preaching how good his online customer service is.

He's obviously not active online and his business doesn't seem very active, so why would you even try to handle the transaction online? You should have probably called him in the first place to figure everything out. It's not his job to supply you with common sense.

Last time I needed something from him I pm'ed him, got his number and called him. He overnighted a part I had lost to my pickup I had bought a year earlier (I never installed it) for the actual cost. Seems like a good enough guy to me

 

I got mine from here: http://stuntstop.com/oilpickups.html and it came pretty quickly

 

(I'm not the one who made this thread and have a transaction with him. Just wanted to let you know cuz there are a lot of "you" in there..)

Doesn't matter if he advertises constantly, preaches about customer service, or is active online.. If you are a business it is a common curtsey to communicate with your customers. How was the order placed in the first place? and how long has it been? Well that hasn't been said yet. BUT it doesn't matter how the order was made whether here on a pm, email, paypal, or over the phone. There was an origional conversation to place the order at one point, and contact information should have been exchanged on both ends, so to me it's both the customers and ryan's falult. Also whether other people including yourself had good transactions with him or not and his past track record has NOTHING to do with this transaction. I also ordered a pick up 3yrs ago and didn't have an issue.. Maybe 2yrs ago when you and I made our orders he was more on top of his **** and now he don't care as much.. Who knows... I do know that I'm not big on excuses whether it's business or personal, and if I **** up on my end I will be the first to admit my mistake and wouldn't want or need other people to cover for me backing me up saying, "oh don't be mean, ryan's a good guy, he did this, that, and the other for me." slurp slurp slurp **** that weak ****..

 

What I'm mostly trying to get across is that you should use your ******* head when placing orders, and not expect everyone who sells a product to have excellent business practices.

 

so what do you do in a situation when you know someone online has a part that you need, so u message them and set up a transaction and then mail them a money order and then u dont hear from them again and havent gotten the part and cant get ahold of them through the only way you know how. hypothetical situation........what do you do? im gonna guess its not sit at home quietly and patiently waiting for something to happen..

 

It happened once, and I was highly pissed. The guy uses his friends paypal to accept my cash, so I got his friend's account suspended to put some pressure on getting me the part.

It just seems that getting fucked over on transactions is zride's #1 trick, so he might need to re-evaluate his approach.

 

true that, at the same time though I wouldn't have made a thread with the title this one has. Mine would have been Stuntex ryan smith, and asking if anyone knows him and has a better way to contact him other than stuntlife pm and see where that goes before I started bashing this hard calling sumone a thief..

 

That's a good start. You see, he did this same approach with Bill from FT.

https://www.stuntlife.com/forums/2-s...r-garbage.html

Speaking that Bill has the best customer service of anyone I know in this industry, and knowing my personal experiences with Ryan, it makes it REALLY hard to believe that he absolutely can't get ahold of Ryan, and his last resort was bashing him in these 2 threads he's posted about him.

 

yah i know about his fullthrottle rant and he was an idiot for that. but i dont see this as the same situation. and yah i dont agree with the title either, wouldnt have been my choice of words but if the dude didnt get the part and ryan smith isnt responding to him then he has a legit gripe.

 

Well, he also said he couldn't get a hold of anyone from Full Throttle.

 

Yeah not cool, anyway one of ryan's boys who posted here shuld give him a number of have ryan contact him. So this thread is dead and I'm going to jack it.. lol So how's the ridin going!!? See you at XDL right!?

 

you gut no ****** life , all you do is callin peoples name out .....get a ****** life and ride.

 

Frame just cracked again within a week of having it welded/sandblasted/powdercoated.

I'm trying to find a new frame now, I can't get anyone to weld this **** right, and I'm just tired of dealing with it

 

shut up big r youre one of the worst ppl on earth to deal with getting parts from..

 

ooooooooooooh that sucks. Yuup get a new one...