I bought a Full bar kit for my fiddy and it was missing a Lock nut for the throttle cable. I gave them a buzz figuring they would just send one out..........being just a 5 cent Nut. But instead the Guy told me that they couldn't do that and there was some issue. I said its a nut that any body can get but I spent 200.00 and should have gotten it as Part of the KIT he said too bad .......

They suck and not to make a cutomer happy over a 5 cent nut Just show's how BIG companies suck and don't care about there cutomers at all..


DON'T BUY BBR THEY WILL NOT STAND BEHIND THERE PRODUCTS

AT ALL!!!!!!!!!!!!!!!!!!!!!!

 

damn bro thats fuked up

 

i bought a bbr handlebar kit, but i never bought anything directly from the bbr website.

I've only tried xr50.com, they're really nice. They'll probably send you a nut for free, even cheap.

 

I bought my bbr's off a dealer on ebay, but it had all the parts so i never delt with any other issues

 

I guess its Minor but wouldn't you just be Like hey app the buisness and here is one for free.. even if a person fu)*&)ed up a pice they could keep a customer but they didn't..........f kem

 

ive never had any personal problems with bbr cuz i never have and never will buy parts from them but ive heard alot of people say they pull that kindacrap all the time

 

No experience with BBR customer support here either but for the price their bar setups are :YEAH

 

Its a Good price but if they don't stand behind there products for a small lock nut prob 5cents then what would make you want to buy ANY thing else they would just laugh....IM ALL DONE WITH BBR............There is just too many other companies to choose from Now and they will not be one.