I just wanted to give Ian props on his killer service. It was only 3 business days from the time I ordered the cage until it was delivered. I placed the order Thursday afternoon, and got a pm from him on Friday saying it shipped. I came home from work today and had the notice from UPS that it was in:YEAH

 

yes there service is outstanding

 

its usually good unless theres an issue. i got my cage in 2 weeks, my subcage and round bar in 1 week. but i took 3 weeks to get my slider pucks. but all in all id def buy from them again. awesome product.

 

it took me over a month to get mine but i also ordered through HAI and there was problem with SI's computers gettin orders from HAI or something.

 

There was a slight problem, but it was addressed and everything has since been fine.

 

Should I re-send my e-mail that hasn't been replied to in over a month and a half?

 

They have answered anytime I called them, maybe you should try that

 

definately get on the phone. i never trust emails or anything i always call just to make sure. when i called after a couple weeks they told me abou the problem and everything got straightened out.

 

IAN......helmets not workin for ya.....try HOT pink, none of that matte finished earth tone crap! if ur gonna do it, do it! :P

 

Tried that first, talked to Ian about making me a one-off sub-cage for my R1, he said it shouldn't be a problem, it just might not have the laser cut logo.....I said no problem, let's do it. Tried to call back and got some guy that didn't have a clue what I was talking about and told me they'ld be up on the website when it was completed. I tried to tell him Ian was going to make TWO of these units, so it wouldn't be a production run. He still hadn't a clue, and told me ian was too busy to talk and that he'ld leave a note w/ my name and #. It had been months, so I tried to e-mail Ian a month and a half ago.......this is where I stand now...........I don't really have the time and equipment to make my own, but I seem to be asking for a product that no one ever asks for.......so I may be honing up my welding skills.

 

Ian over at SI is great. Just give him a call. He's answered everytime I've called him unless he out getting materials haha. I just started doing business with them and seems great so far,

 

any update on the group buy??

 

Hey were you in on it? Shoot me a PM or email me at sales@moto-madness.com

 

pm sent

 

 

you had ur time to made your own pink helmet & mirco , no time for my subcage ?

 

Whats ian's name on here? I wanna pm him about some material i need.

Thanks

 

Thats nacency Projects Helmet.. lol

 

We never got a biike to build it on, nor have we had the time. As far as the emails go, If you dont get a reply... Call.. We get overwhelmed with emails every day and cannot answer every single one, although we try. We wont be doing any one off parts anymore. Thanks guys, Ian

 

Ive never had a problem with Ian, I always get my cinnamon cream cheese bagels on time.